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Returns & Exchanges

RETURN POLICY

We're not happy unless you are. If you are not completely satisfied with any item, you may return it to us. Due to holiday gifting, items purchased between 11/1/20 and 12/15/20, will be eligible for return through 1/15/2021. Items purchased after 12/15/20 are subject to our standard 30-day return window. 

Product that has been worn will not be accepted. We'll refund or credit the value of the item and any taxes you were charged, excluding any expedited shipping charges.

Be sure to include the return information located on the back of the packing slip provided with your order, (or a letter describing the problem) along with your daytime telephone number.

Click here to download a return form

Please send all returns to:

DockersShoes.com Returned Goods Dept.
5894 Nashville Highway
Chapel Hill, TN 37034

EXCHANGE POLICY

We're sorry but we are unable to process exchanges at this time. If you need to exchange your item for a different size or color, simply follow the return steps outlined above and place a new order. We'll have your new item to you fast and with FREE FedEx Ground Shipping. 

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