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Customer Care
Our experienced and knowledgeable Customer Care Representatives are here to assist you from 7:00 am – 5:00 pm CST, Monday - Thursday & 7:00 am - 11:00 am on Fridays. Simply call toll-free 800-636-2574 for assistance. Or you can email us: customercare@dockersshoes.com.
Returns
If you are not satisfied with your purchase, simply return your item within 30 days from the purchase date. Read more…
Shipping Policy
We offer FREE FedEx Ground Shipping on all of our orders. Please note that we will ship your order FedEx the business day following the receipt of the order. We CANNOT ship to PO or APO Boxes, we need to have a street address. Read more...
Sales Tax
Sales tax applies to the state where the merchandise is being shipped. Since Dockers® Footwear, a division of Genesco Inc., is registered to conduct business throughout the United States, sales tax must be added to your order at your local sales tax rate, where applicable.
Size Chart
Our size chart can be found here.
Product Reviews
Dockersshoes.com allows its customers to post reviews on items we sell. This is meant to contain honest and accurate opinions on our products. Since our website follows a professional business model, we have the right to monitor these reviews and make changes as needed. We will not, however, remove any negative comments if they appear to be valid. Any reviews submitted will be removed if found to contain any of the following:
