Customer Care

Our experienced and knowledgeable Customer Care Representatives are here to assist you from 8:00 am – 5:00 pm CST. Simply call toll-free 800-636-2574 for assistance. Or you can email us: [email protected]
About Us
Since its introduction in 1986, the Dockers® brand has defined authentic khakis — and the essential goods to go with them — for men and women all over the world. No compromises in quality. Just versatile, essential style. Read more
Frequently Asked Questions (FAQ’s)
The Online Help Center is designed to help you use our website and learn a little more about Dockers Footwear. You can browse the topics below for answers to some commonly asked questions and view our policies online. Read more…
We're not happy unless you are. Our 100% Satisfaction Guarantee ensures that if you're not satisfied with your shoes, for any reason, simply return them, using the Pre-Paid FedEx shipping label contained in your box within 30 days of purchase. Read more…
Free Shipping
We offer FREE FedEx Ground Shipping on all of our orders.  Plus, you can return or exchange your shoes for free using the pre-paid FedEx shipping label contained in your box.
Contact Us

Customer Care
Dockers® Footwear
1415 Murfreesboro Road, Suite 388
Nashville, TN 37217
[email protected]